The Quality of Teaching and Learning at Ho Chi Minh City University of Food Industry after the Application of Quality Management System ISO 9001:2008

Excellent Customer Care – A cultural expression in competition, the convergence of top quality

Excellent Customer Care – A cultural expression in competition, the convergence of top quality

ANQ Congress 2012, Hong Kong: ISO 26000 – SHOWING THE WAY IN SOCIAL RESPONSIBILITY AND SUSTAINABILITY DEVELOPMENT

ANQ Congress 2012, Hong Kong: ISO 26000 – SHOWING THE WAY IN SOCIAL RESPONSIBILITY AND SUSTAINABILITY DEVELOPMENT

The Relationship between the Customers’ Experience and Satisfaction in Convenience Food Stores

The Relationship between the Customers’ Experience and Satisfaction in Convenience Food Stores