ANQ Congress 2007, Incheon, Korea: THE RULER “THREE PARTIES” IN QUALITY CERTIFICATION SUPPLYING SERVICES

Excellent Customer Care – A cultural expression in competition, the convergence of top quality

Excellent Customer Care – A cultural expression in competition, the convergence of top quality

Renovation of Assessment on Teaching and Learning Quality Based on the Orientation of Student’s Competence Development

Renovation of Assessment on Teaching and Learning Quality Based on the Orientation of Student’s Competence Development

Establishing a business process reference model for Universities: A case study in Hanoi University of Industry – Vietnam

Establishing a business process reference model for Universities: A case study in Hanoi University of Industry – Vietnam