ANQ Congress 2008, Tokyo, Japan: The ISO 9001:2008 Revision Process Advantages and Disadvantages in organizations

Improving the quality of internal control at Airports Corporation of Vietnam

Improving the quality of internal control at Airports Corporation of Vietnam

Excellent Customer Care – A cultural expression in competition, the convergence of top quality

Excellent Customer Care – A cultural expression in competition, the convergence of top quality

The Relationship between the Customers’ Experience and Satisfaction in Convenience Food Stores

The Relationship between the Customers’ Experience and Satisfaction in Convenience Food Stores