ANQ Congress 2008, Tokyo, Japan: The ISO 9001:2008 Revision Process Advantages and Disadvantages in organizations

The Relationship between the Customers’ Experience and Satisfaction in Convenience Food Stores

The Relationship between the Customers’ Experience and Satisfaction in Convenience Food Stores

ANQ Congress 2007, Incheon, Korea: THE RULER “THREE PARTIES” IN QUALITY CERTIFICATION SUPPLYING SERVICES

ANQ Congress 2007, Incheon, Korea: THE RULER “THREE PARTIES” IN QUALITY CERTIFICATION SUPPLYING SERVICES

ANQ Congress 2008, Bangkok, Thailand: APPLYING INTERNATIONAL STANDARDS OF SOCIAL ACCOUNTABILITY FOR THE SUSTAINABLE DEVELOPMENT OF AN ORGANIZATION AND SOCIETY

ANQ Congress 2008, Bangkok, Thailand: APPLYING INTERNATIONAL STANDARDS OF SOCIAL ACCOUNTABILITY FOR THE SUSTAINABLE DEVELOPMENT OF AN ORGANIZATION AND SOCIETY